Liz Court Covid Policies for Clients

I have taken advice from both the Government Guidelines and from industry professional organisations. This is an ever-evolving situation and we must all remain both aware and vigilant with regards to protecting ourselves. I have undergone training and receive regular updates regarding my Covid 19 Policy. I will do my upmost to make sure all risks are minimised during your visit.

The policies and procedures

The policies and procedures may be slightly different depending on what service you are having with us so please makem yourself aware of the relevant one below: 

Policy for PILATES CLASS Clients

I very much hope that this document will help to allay your fears about going back in to the halls for Pilates. I have planned meticulously for our return but I do understand that some of you may wish to continue to Zoom and that is perfectly fine.

I have made plans based on advice from both the Government Guidelines and from my industry professional organisation.  This is an ever-evolving situation and we must all remain both aware and vigilant to protect ourselves. I do receive regular updates and my Covid 19 Policy will be revised as needed. I promise I will do my upmost to make sure all risks are minimised during your visit – whether it is to my studio or to a hall.

Firstly, and importantly if you feel at all unwell please do not attend your class. There is a long list of symptoms of Covid 19 so please check the government website for current and up to date advice. If I feel unwell – classes will Zoom for that week.

The Hall

The hall will be clean for your use and all door handles wiped before each class enters the hall.

On Arrival

  • Please do not arrive too early for your class. Please wait in your car if you are early. You will need to wear a face mask – this may be removed when exercising.  I am sorry, but if you are more than 5 minutes late to your class it is likely that you will not be allowed to join in.
  • On entering the hall please avoid touching door handles where possible – you will be asked to use hand sanitiser, please apply the sanitiser, you will also be asked to remove your shoes before entering the hall and keep them with you. You will need to come dressed for Pilates.
  • Your belongings: Please do not bring any shopping bags in and if you have a jacket, please leave in your car if you can. Please keep jewellery to a minimum. Please keep all belongings with you and do not leave on window sills or at the edge of the room.
  • Use of toilets will be kept to a minimum and there will be only 1 available, please use only if absolutely necessary.

Once in the room

  • The hall will have markers set out which will be placed at the correct socially distanced position – at the head end of your mat. Please do not move the markers.
  • Place your mat in front of this marker and place your belongings close to your mat.
  • Once you are on your mat you can remove your face mask. Current WHO guidelines advise that it is not mandatory to wear a mask when exercising but you may wear one during your session if you wish.
  • You must put your mask on as the class ends and keep it on until you leave the room and building.
  • We will have as much ventilation as possible so I advise, in the cooler months, that you wear warm layers and socks are advised.

Equipment

  • All clients will need to bring the following and are resposible for keepign their kit clean:
    • A mat
    • Suitable head cushion or towel
    • 3 m Band
    • Sissell/Triad ball
    • Tennis / Spikey ball
  • Any equipment I provide will also be fully disinfected between every class

Departure

When your session is over, please try not to touch anything as you leave.  Please note in some halls you may exit from a different door

 

I assure you that you will be very warmly welcomed and your Pilates session will be as effective and enjoyable as normal with all the zhuzh we love and expect!
Best Wishes Liz

Policy for STUDIO Clients

I have taken advice from both the Government Guidelines and from industry professional organisations.  This is an ever-evolving situation and we must all remain both aware and vigilant with regards to protecting ourselves. I have undergone training and receive regular updates regarding my Covid 19 Policy. I promise I will do my upmost to make sure all risks are minimised during your visit – whether it is to my studio or to a hall.

Firstly, and importantly if you feel at all unwell please do not attend your appointment or class we will re-schedule There is a long list of symptoms of Covid 19 so please check the government website for current and up to date advice.

 On Arrival

  • Please do not arrive too early for your appoinment. Please wait in your car if you are early. You will need to wear a face mask – this may be removed when exercising.  I am sorry, but if you are late to your appointment it is likely we will have to reschedule it. And you will incur the full cost of the session. Any late arrivals will have a knock-on effect on the next client’s appointment.
  • On arrival you will be asked to use hand sanitiser, please apply the sanitiser, you will also be asked to remove your shoes and leave them outside and I may take your temperature, using contact less equipment we check you in for your appointment 
  • Your belongings: Please do not bring any shopping bags in and if you have a jacket, please leave in your car if you can. Please do not wear jewellery. There will be a container in which to put any clothing you need to remove.

Me and my Equipment

  • All of my equipment will also be fully disinfected in between every client.
  • I will be wearing a mask which will be replaced between each client.
  • All PPE will be cleaned and/or replaced in between each client.

Current WHO guidelines suggest that it is not mandatory for you to wear a mask when exercising but you may  wear one during your session if you wish

If you are using the reformer you will be supplied with washable hand grips – these will be laundered after each use.

Departure

When your session is over, please try not to touch anything as you leave.  Please keep your mask on until you leave the premises. It is also recommended that you register for the NHS Track and Trace app to maintain our safety.

Payment

Payment can be made prior to your appointment via Bank Transfer.  If you would like to pay with cash, please try to bring the correct money.

  

I assure you that you will be very warmly welcomed and your Pilates session  will be as effective and enjoyable as normal!
 Best wishes Liz

Policy for MASSAGE Clients

I have taken advice from both the Government Guidelines and from industry professional organisations.  This is an ever-evolving situation and we must all remain both aware and vigilant with regards to protecting ourselves.

I have undergone training and receive regular updates regarding my Covid 19 Policy. I will do my upmost to make sure all risks are minimised during your visit.

Firstly, and importantly if you feel at all unwell please do not attend your appointment – we will re-schedule. The list of symptoms of Covid 19 constantly changes so please check the government website for current advice.

On Arrival

  • Please do not arrive too early for your appointment no more than 5 minutes. Please wait in your car if you are early. You will need to wear a face mask throughout the length of your treatment.
  • I am sorry, but if you are more than 5 minutes late to your appointment it is likely we will have to re-schedule. And you will incur the full cost of the session. Any late arrivals will have a knock-on effect on the next client’s appointment

Once in the room

  • As you arrive you will be asked to use hand sanitiser, please apply the sanitiser, you will be asked to remove your shoes and leave them outside – I may take your temperature, using contactless equipment before we check you in for your appointment.
  • You will need to wear a face mask throughout the length of your treatment. I can provide a mask – but if you can please bring your own
  • Please do not bring any shopping bags in and if you have a jacket, please leave in your car if you can. Please do not wear jewellery.
  • There will be a container in which to put your clothes when you undress

Me and my Equipment

  • All of my equipment will also be fully disinfected in between every client.
  • I will be wearing PPE, including a visor and disposable apron, gloves will be worn for the massage
  • All PPE will be cleaned and/or replaced in between each client.
  • You will have freshly laundered couch covers and towels

Departure

When the massage is over, please leave all the linens untouched on the couch and try not to touch anything as you leave.  Please keep your mask on until you exit the premises. It is also recommended that you register for the NHS Track and Trace app to maintain our safety.

Payment

Payment can be made prior to your appointment via Direct Transfer.  If you would like to pay with cash, please bring the correct money and place it in an envelope.

 

I assure you that you will be very warmly welcomed and your treatment will be as effective and enjoyable as normal!
 Best wishes Liz